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Frequently Asked Questions (FAQ)

                                                           Dear Customer,

 

 

Here you'll find the most frequently asked questions about products, delivery etc. asked by previous customers.

We hope this will help.

 

 

Questions About the product:

1.  Hi, just wonder if you could tell me if this burns the skin if it splashes at all? 

- No, it's absolutely not! It will not burn the skin if it gets in contact with. It's not an aggressive pure acid, only a vinegar.

It will only irritate the skin and will have an itchy sensation and that's it. Wash hands with soapy water.

2.   Can I use the Horticultural Vinegar 20% to get rid of an invasive Ivy bush in my garden?

-  Sure, but it will need to get sprayed multiple times a week. Apply the vinegar from a hand sprayer on a dry, sunny day. Make sure of full coverage.

3. What is the shelf life of the Horticultural Vinegar 20% ?

- The shelf life (BBE Date) of the vinegar is indefinite.

4. I have got dogs. Will be the Horticultural Vinegar 20% harmful for dogs? 

 

-  No,it's safe to use and not harmful for dogs at all. They will not like the smell of the vinegar and will avoid any contact with it anyway. Some of our customers using the vinegar to disinfect dog kennels and barns.

 

5. What would be the best weather for the effective spraying application on weeds?

 

-  Apply on a dry, sunny day avoid spraying on windy days.

6.  Is this vinegar made in the UK?

-  We support local businesses, so the answer is yes!

 

7. Does it remove rust inside the fuel tank?

- As this product is basically a light acid, it does remove rust from tools, fuel tanks etc. 

 

 

Questions about the delivery and collection

 

 

1.  Just placed an order. When will I get it?

 

-  You can expect your order to arrive between 1-3 business days.We usually use next day express delivery services within different providers and it depends how busy they are these days, you will get your delivery between 1-3 business days.

 

2.  I didn't received my order. What should I do?

 

-  Please contact us and we'll sort it out for you. 

3. Local collection is available?

- Yes, collection is available for a better price as we don't have to pay for expensive delivery and service fees.

Please collect your order Monday -Friday between 9am-5pm pay by Cash on collection or pay by Bank Transfer BEFORE collection.

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